Careers

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We hire the best

American Residential Communities is committed to being the best owner and operator of manufactured home communities. We are committed to creating true neighborhoods where home ownership is affordable, common areas are beautifully maintained and popular amenities are offered.

In order to be the best, we hire the best. Our employees make American Residential what it is today. We recognize that strength comes from diversity. We place great value in a work environment characterized by respect for the individual and where cultural and ethnic diversity contribute to a high performance workforce. Because of this, we are firmly committed to equal employment opportunities and affirmative action for all employees.

We are always looking for new associates who believe in our core values and follow our number one rule: Use your best judgment.

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Why Consider a Career with American Residential?

Because of who we are

Join American Residential and join a team. Not only a community team, but a national one. Our company is made up of more than 270 neighborhoods nationwide. We’re a diverse team of customer service professionals, dedicated to serving our residents every day.

Because you share our values

At American Residential, we value entrepreneurial thinking. Our core values are the mode by which we operate, crowned with a simple, all-encompassing directive: Use your best judgment. We encourage the sharing of best practices and reward those who share our commitment to serving our customers.

Because of what we offer

Our team members have a unique opportunity at American Residential. An opportunity to create a neighborhood. A neighborhood is more than just a collection of homes sharing a few streets. A neighborhood is a feeling. For our residents – and our employees – it’s about feeling welcome and feeling that they belong.

Because it’s rewarding

Our employees are the front line of our business and our most important asset. We value and reward the contributions made by our community team members. Our compensation package strives to fully meet our employees’ needs, focusing on four main areas: financial advantage, health & well-being, professional & personal growth and work/life balance.

A career at American Residential requires a willingness to take on new challenges and provide exceptional customer service. In exchange, we offer a rewarding work environment, a competitive compensation and benefits package and the resources our employees need to be successful. We look to hire the best – people who value our residents the way we do.

Success Stories

 

It is American Residential’s preference to promote from within. The following are a few examples of employees who have held a variety of positions with the company and have been promoted throughout their tenure with us.

 

 

 

Trent

When I started with American Residential as a Field Training Specialist five years ago, I knew that I wanted to become a District Manager. After two and a half years, I was promoted to Facility Manager. By showing initiative and implementing changes in the communities, proposing new ideas and taking on new challenges, I was promoted to District Manager a year later. Currently, I’m enjoying new challenges as a Regional Vice President. What I enjoy most about my role is the diversity, the newness, supervising and training team members and being creative. At American Residential there’s always something new and exciting.

Michelle

I started with American Residential as a part-time Office Assistant and soon moved up to full-time. After two years in that role I was promoted to Community Manager. During my time as Community Manager, I was asked to become a Field Training Specialist, which I remained in for about a year, before deciding that my passion was more suited to the Community Manager role. What I enjoy most about American Residential is the teamwork within my district. I do a lot of peer coaching, which I truly enjoy, as it allows me one-on-one time with my co-workers. Since the beginning of my career with American Residential, my District Manager and Regional Training Manager have encouraged and challenged me to grow my career within the company.

Don

I began my career with American Residential as a community Maintenance Technician. After several months in this position, the Community Manager position became available. I applied for the position, was promoted, and spent the next year and a half in that role before being asked to help with a struggling community. After spending a year implementing improvements at that community, American Residential approached me with a Facility Manager position for a portfolio of properties. Most recently, I’ve been promoted to District Manager, which has brought me many challenges and successes. A career with American Residential has been a great opportunity for me.

Kyle

I began my time at American Residential as a Maintenance Technician, mowing lawns and doing yard work, believing it would be a good place to decide on my next career move. Even after telling a Regional Vice President that I had no interest in moving into a management position, I later reconsidered after finding out what American Residential is all about. Since then, I have served in the roles of Maintenance Technician, Community Manager, Field Training Specialist, Operations Manager and currently District Manager. American Residential has given me great growth opportunity. American Residential is always growing and improving as a company, and offers an environment that presents something new and exciting every day.

Nancy

I began my career with American Residential when the property where I was Community Manager was acquired. More than nine years later, I still love the job because it allows me to do the things I enjoy: interacting with people, providing solutions to customers, and filling up communities. Along the way, I’ve accepted other opportunities within American Residential, and even retirement, but each time I’ve returned to the job I love: being a Community Manager with American Residential!

Compensation and Benefits

Health and Well-Being

The well-being of our associates and their families is very important to us. Therefore, American Residential offers a comprehensive health plan. Our health and well-being program includes:

  • Medical, dental, prescription, vision plans
  • Life, accident insurance
  • Long term disability

Financial Advantage

Financial compensation for our employees means more than just a paycheck. At American Residential, employees have the potential to earn bonuses, commissions, 401(k) plan and even housing discounts in our communities.

  • Compensation – base pay, bonus, commission, profit sharing
  • 401(k) Plan
  • Housing opportunities

Professional and Personal Growth

American Residential is dedicated to the development of its employees, both professionally and personally. We are committed to our associates and investing in their knowledge, skills and abilities, to promoting from within and to helping our employees achieve success. Our professional and personal growth program includes:

  • Learning and development programs
  • Advancement opportunities
  • Peer coaching

Work/Life Balance

We understand that our employees have responsibilities outside the office and we help them maintain an appropriate balance between work and their personal lives. When our employees have the support they need to address issues in their personal life, they will, in turn, be able to focus on the task of providing superior service to their customers while on the job. We ensure this balance in various ways, including:

  • Employee assistance program
  • Vacation time
  • Sick time
  • Personal days
  • Paid holidays

 

Core Values

Keep Your Word. When you give your word, keep it. Whether with residents, vendors, customers or each other, your word is an absolute commitment.

Be a Team Player. There is no “it’s not my job.” We are a team, which means we help each other and do what needs to be done. We watch each others’ backs and find solutions instead of placing blame.

No Surprises. If something is not going according to plan, communicate it before it is “discovered.” Show this respect to your supervisors and expect it from other team members. Secrets make you lonely, and keeping them shows very poor judgment.

Take Intelligent Risks. Figure out what it takes to get done what needs to get done and go for it. The riskiest thing you can do is nothing. Doing something just because “that’s the way it’s always been done” is not what we’re about.

Speak Up! If you have a question or concern, voice it. If something we’re doing doesn’t make sense, point it out and offer a solution.

Reward Successful Performance. We’ll give you the authority and responsibility you need to achieve results. Successful performance should result in bonuses and promotions for those whose contributions make an impact.

Serve Our Communities. We are in the business of providing a community lifestyle to tens of thousands of residents across the country. We have an obligation to provide them with quality service and a place they are proud to call home. Nothing short of unrivaled performance in this area will do.

Celebrate Diversity. We celebrate diversity of culture because it brings a diversity of ideas and makes ARC a better place to work and live. ARC is an equal opportunity housing provider and an equal opportunity employer.

E-Verify

American Residential participates in E-Verify, a service of the Social Security Administration and the Department of Homeland Security, to confirm work authorization. Please read the PDF attachment (available in English and Spanish) for details about this program.