Privacy Policy

American Residential Communities Inc. and its affiliates and subsidiaries (collectively, "ARC") occasionally offers products and services to visitors who have provided information through our Web site, aboutarc.com (the "Site"). At ARC we recognize and respect the privacy of our visitors to the Site. Your visit to our Site is subject to this "Privacy Policy" and our Terms and Conditions.

Information Collection and Use

ARC does not collect personally identifying information about you unless you provide it voluntarily. If you send an e-mail inquiry to ARC, we may use your personally identifying information, including your e-mail address, for the purpose of responding to your inquiry. In addition, your e-mail address and inquiry may be retained for the purpose of tracking the types of questions received by ARC. It may also be used by ARC to offer you other products and services that we believe may be of interest to you. By providing us with this information, you consent to the information collection and use practices described in this Privacy Policy.

ARC collects and maintains statistics about use of the Site, which help us track the total number of visitors to the Site and to specific parts of the Site. These statistics are used to better serve our residents and customers, and do not include personally identifying information about individual visitors. We may use IP addresses to analyze usage, administer our Site, and gather demographic information for aggregate use.

We may collect and retain certain nonpublic personally identifying information that we receive from you (or on your behalf) through your use of the Site and other ARC sites, such as your name, address, telephone number, e-mail address, social security number, employer, and income; and your account number, account balance, transaction history, or parties to the transaction, and, (2) information we receive from consumer-reporting agencies, public records, and data collection agencies, such as your obligations to others, credit worthiness, and credit history. The nonpublic personally identifying information we collect may be used or disclosed to help us deliver products and services to you, provide customer service or administer your account.

We do not sell or rent nonpublic personally identifying information to third parties. However, nonpublic personally identifying information may be disclosed to the following parties:

    Parties who perform functions on our behalf, including, without limitation, processing and servicing loan transactions, protecting against fraud, and maintaining our software;
    Credit bureaus to whom we may report account activity;
    Companies that perform marketing services with us or for us or to organizations with whom we have joint marketing agreements;
    Any company to whom ARC sells certain of its related assets; or
    Courts or governmental agencies, in order to comply with any applicable law, regulation, legal process, request or reporting requirement.

Protections we provide

    We restrict access to your personally identifying information to parties who need the information for legitimate business purposes, such as providing and maintaining our services to you.
    We maintain physical, electronic, and procedural safeguards for all personally identifying information.
    We treat information collected from former customers with the same security as current customers.

Restrictions

This website is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children. ARC encourages parents to take an active role in their children's use of the Internet, to oversee any information that they share and to inform them of the potential dangers of providing information about themselves over the Internet.

The Site may contain links to and from other Web sites. Please be aware that ARC is not responsible for the privacy practices of other Web sites. This Privacy Policy applies only to the information we collect on the Site. We encourage you to read the privacy policies of other Web sites you link to from our Site or otherwise visit.

Notification of Changes

ARC may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes from time to time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use any information collected will be based on the privacy policy in effect at the time the information is used.

Contacting ARC

This Privacy Policy shall apply to the ARC family of companies. If you do not want any of the ARC companies to contact you with offers of products or services, please notify American Residential Communities, 7887 E. Belleview Ave., Suite 200, Englewood, CO 80111.

If you wish to change any of the personal information you have submitted, please submit your changes in one of the following ways:

    Mail us at 7887 E. Belleview Ave., Suite 200, Englewood, CO 80111
    e-mail us at contactRequest@aboutARC.com
    Call us at (800) 245-5415